Automating Online Marketing for Entrepreneurs and Small Business Owners Methods for Operating with the Sophistication of a Fortune 500 company at the Small Company Level
Entrepreneurs and small business owners face a slew of daily
challenges as they build and grow their businesses from scratch and without the
help of a large team. One of the major keys to their business's success is
executing a slick online marketing plan which ultimately drives business leads and
conversions. But without the support of a large marketing department,
how can they efficiently go it alone?
The answer lies in automating the online marketing process.
Doing so has become possible thanks to ever-advancing technology and tools
which include a suite of tools that integrate a business's core online
marketing tactics.
But many business owners and entrepreneurs are still
unsure what automated marketing looks like in practice, and how to bring those
techniques to reality.
In order to succeed, a business's marketing automation plan
must be:
●
Simple:
Easy-to-manage technology must be used in the sales and marketing process.
●
Structured: A business
must consider structure and discipline when using sales tactics, transforming
what was once considered a burden -- like client management or social media --
into tools that work to their advantage.
●
Completely
integrated: Small businesses must seek a seamless suite of business
tools that work with transactions, CRM, financial software, and even calendar
tools.
There are three major tactics that can be employed to help
businesses automate their online marketing -- and keep the plan simple,
structured, and integrated.
1) Customer Relationship Management / Datamining
A business's online platform should incorporate powerful,
easy-to-use Customer Relationship Management (CRM) tools. CRM takes contact
management a step further, by giving business owners the ability to build and
maintain powerful relationships with their clients.
First, CRM allows you to manage contacts, collecting and
storing client information such as names, addresses, email, and phone numbers.
This wealth of data allows you to easily reach your customers as needed.
But the greatest value of CRM lies in its ability to
follow customer interactions on your business website, tracking growth and
demand for certain goods, as well as analyzing communications so clients can be
better targeted with business offers and special marketing campaigns. With
powerful CRM tools, businesses can increase email marketing and send timely
customer follow-ups, or take this information and design loyalty programs and
low-cost marketing plans.
2) Referrals
One of the most valuable ways small businesses owners and
entrepreneurs drive traffic to their business is through referrals. The idea of
generating referrals online may seem daunting, but in fact, tools do exist
which automate the process.
This recommendations engine automatically links the websites
of partner businesses, allowing a small business to work with complementary
companies. For example, the website of a lawn service company could be linked
to the website of a garden center. This is an enormous time and money saver, as
it allows for crowdsourcing of marketing efforts and broadens the circle of
trust around your business.
3) Marketing Reviews
With review websites like Yelp and TripAdvisor growing in
popularity, reputation management has never been more important for small
businesses and entrepreneurs. Though it may seem intimidating, tackling
reputation management online doesn't need to be an overwhelming burden.
Tools exist which automate reputation management. Marketing
Reviews is a technology which actually combs the internet for existing reviews
of a business, then takes the positive reviews and sends them directly to
appear on a business's website. Publishing these good reviews increases your
marketing power without you having to lift a finger.
The tool also considers negative reviews, sending them to the
business owner via an easy-to-use, private dashboard. Owners can choose to
address the negative reviews or even manually decide if they want to exclude or
include them on the site.
Marketing reviews, referrals, and CRM are three examples of
powerful tools that allow entrepreneurs and small business owners to automate
their online marketing. Businesses will find these tools to be most effective
when seamlessly incorporated into an online business platform.